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Help Topics |
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Please visit out FAQ area for frequently asked questions. » Registering
Registration is easy and only takes a matter of minutes. To start the signup process, click on the register link at the top of this page. Only users 18 years and over are able to register by law.
Step 1:Sign up as a buyer or a seller or both. You will
Step 2:Complete your personal information. "Failure to supply all the required information will result in an error" Click the "Continue" button.
Step 3:Complete your valid email address, User ID, Password , Referral Bonus (if applicable) & view Terms of Service details. "Failure to supply all the required information will result in an error" Click the "Register" button.
By clicking the "Register" button at the bottom of the page, you will be redirected to a page to the confirmation page.
Your account requires you to verify your email address via the Account Activation Email sent to your registered email address. Your eiStuff account will be activated instantly, you will then be able to purchase, list and browse eiStuff.
»
My Stuff Area
Once
you have successfully logged in using the login forms from the main page or
from the login page (click on the login button from the page header), you will be redirected to the
members area page.
This page is divided into eleven main areas:
1.My Messages
View
and respond to messages received via eiStuff members & support staff. You can have messages
displayed in auctions or left anonymous as desired.
» Received
(0) Messages you have received.
» Sent
(0) Messages you have sent.
2. All
Bidding
Keep track of all your items being watched, bidded on, swaps offered, won,
offers placed, personalized picks & report abuse.
» Current
Bids Keep
track of auctions you are bidding on.
»
Won
Items Keep track of auctions
you have won, view sellers details, invoice, bank details, ask seller
questions & remove auction.
» Invoices
Received Keep track of invoices you have
received for items won or bought using Buy It Now on eiStuff.
»
Watched
Items Keep track of any items you added
to your watch list.
» Ending
Soon Notifications Items you have set a notification to remind you
of its time to end
» Favorite
Stores Stores you have added to your favorites
»
Keywords
Watch Add
or remove specific "Keywords" for auction listing notifications.
3. All Selling
Keep track of all your items Scheduled, Selling, Swaps Received, Sold, Ended.
» Open
Auctions Keep track of auctions
you are currently selling - Sell Similar, Revise, Remove or End Early.
»
Items
with Bids/Offers Keep track of offers
you have received.
»
Scheduled
Auctions Keep track of auctions
you have scheduled for listing.
» Closed
Auctions Keep track of auctions
that have ended (Relist, Relist ALL, Sell Similar, Delete, Delete ALL).
»
Drafts
»
Sold
Items Keep
track of auctions you have sold - Send/View Invoice,
Submit/View Bank Details, My Messages, Leave Feedback or Remove.
» Invoices
Sent Keep track of invoices sent to
winners / buyers of your items.
» Fees
Calculator eiStuff
Listing fee calculator.
» Prefilled
Fields Pre-fill fields for listings,
saves time when using some of the same details.
»
Block
Users Add or Revise
a blocked user.
» Suggest
a Category Suggest a category to eiStuff.
If, after the seller has contacted the bidder, and no sale has been made, you
can claim back the end of auction fee.
By clicking on the Claim back end of auction fee, a claim back request will be sent
to eiStuff, and
will be evaluated for fee refunding.
5. Seller Tools
» Import
Feedback
As a seller, your
Feedback rating is your life support system on any auction site. When a
buyer is interested in making a purchase, most refer to a Sellers feedback
to review their history. If you are new to our site, or have yet to
establish a solid feedback history, you can import your Feedback Levels
from other auction sites, to give you that added selling advantage. Its
fast, free, and should be one of your top priorities.
.
You can import feedback from:
eBay, Yahoo, BidVille, Bid-Alot, Wagglepop, Amazon,
Overstock
.
How it works:
You place a special Verification Code that we provide to you, on a
specified page, on the site from which you want your feedback to be
imported from. You enter the username that you use on the specified site,
press the Retrieve button, and our spider will do the rest, automatically.
.
below is what will
show on a users feedback page:
.
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The feedback score(s) listed above have
been verified and validated as authentic as of the date shown. We
validate the score by having the user place a code we issue to
them, which must be placed on a members only page on the site for
importation. Doing so, allows us to confirm without question, the
user is the owner of the account and it’s associated score. |
» Import Your
ebay items
UC
6. Reputation
» My
Reputation Review your feedback
received.
» Leave
Comments Leave feedback for
members.
7. Bulk Application
» Bulk
Lister Download the software or view
user instructions.
8.
About
Me
» View
From this page, you can create a simple "About Me" page.
»
Profile
Page This is where you enable or
disable your profile page. This is where you add your website url,
Microsoft messenger ID, ICQ ID, AOL instant messenger ID, Yahoo
messenger ID.
9. My Store
» Subscription
Setup Enable or disable and
choose your eiStuff store
subscription.
» Main
Settings Store main settings.
Store name, description, logo upload, etc...
»
Store
Pages Create your store
pages. About this store, store specials, shipping information, company
policies.
» Custom
Categories Create a number of custom categories that will be
unique to your store. Customized categories
can only be used for items listed using the "Store Only" option.
10. Want It Now
» Add
New Submit a wanted ad
»
Open
View your currently posted wanted ads
» Closed
View your closed wanted ads
11. My Account
» Personal
Information Update or modify your
Personal Information, Payment System Email Address, Change password.
»
Manage
Account View account activity, previous fees, credits & payments,
manage & pay your account fees.
»
Account
History View your Fees history to eiStuff
»
Mail
Preferences Setup or modify your Mail
Preferences, allows you to receive automated auction or system emails.
» Personalized
Email Templates Create personalized
email templates for customers. auction watch notification, outbid
notification, item offer notification, print invoice buyer notification, sale
notification, Payment / Bank information notification.
» Abuse
Report File
a report on another member or listing, we
take action immediately.
If you have located an item you would like to place a bid on you can do so quickly and easily by following these steps:-
1. Login to your account. If you have not registered you can do so within minutes. 2. Visit the auction page. 3. Towards the bottom of the auction description page you will see a bidding box, you can use the shortcut link to the bidding box if you wish. 4. Enter in your bid, note you must bid above the minimum bid required. 5. Click on the place bid button. 6. You will then be asked to confirm your bid, once you have done so your bid will be entered, if successful you will receive a confirmation message. If your bid fails to outbid the current high bidder you will be offered the option to place a higher bid. Proxy bidding can aid your chances of winning an auction and help avoid you being outbid at the last moment. To place a proxy bid enter in the maximum price you are willing to pay for the item. If another user places a bid on the same auction automatic bids will be placed on your behalf in accordance with your maximum bid amount. With proxy bidding you will pay the lowest possible price until someone else places a higher bid.
There is another way of bidding: Buy it Now auctions. Buy it now prices are set by the seller, if you agree with that price, you can click on the Buy it Now button which is displayed on the auction details page. After clicking on the button you will be re-directed to a confirmation page.
On a Standard auction that auction will end instantly as the item has been sold via Buy it Now. On a Dutch auction, you can enter the amount of items you wish to buy (depending the quantity available).
If you purchase less than there are available in total, the auction will remain open with the number of items left available after you have purchased the amount you want. Once you have signed up for an account, you will be able to sell items through the site.
Click on the Sell link located at the top of the page:
Step 1:Select the main category of the product or service you want to sell. This feature has been made in order to ease the subcategory choosing process. No items can be sold by choosing only the main category, you will have to choose a subcategory for it (if available). Click "Continue".
Step 2: Select the second category of the product or service you want to sell. Click "Continue".
Step 3: Enter the auction details, title, subtitle, description & listing designer. Click "Continue" to proceed, "Back" to revise previous pages or "Cancel" to cancel your listing.
Step 4: Enter the auction settings, quantities, pricing, upgrades, start/end time, counter styles, auto relist options, pictures media & location. Click "Continue" to proceed, "Back" to revise previous pages or "Cancel" to cancel your listing. If you get a error when uploading images, the image may be to big in size.
Step 5: Enter the shipping & payment details, review the current auction listing fees & agree to the Terms & Conditions. Click "Continue" to proceed, "Back" to revise previous pages or "Cancel" to cancel your listing.
Step 6: Preview your auction listing before submitting to eiStuff . Click "Submit" to list your item/s, "Back" to revise previous pages or "Cancel" to cancel your listing.
Information on Categorys
When you list in *store only* you can list in both custom categories and main site categories you have assigned to your store, however the item will only be available in your store. For *both* you can _only_ list in selected main site categories because any custom categories you have created in your store do not exist in the main category menu and therefore the item you list would not be found anywhere else other than your store, in which case you were better served selecting store only.
Using your example below, if the store owner had the following categories setup in his store:-
Store Custom Cat 1 (store specific)
Main Cat 1
Main Cat 2
And then proceeded to list his item in store custom cat 1 using _both_, the item is only available to buyers in his store given that Store custom cat 1 doesn't exist as a main category, therefore it would have saved on fees to have listed in store only originally which is the main benefit of using that list-in type, there would be no reason or indeed benefit to listing in both because a) you would be paying fees covered by your store package and b) your item is only accessible in your store given that you selected your custom category.
There are also related fee implications:-
*_Auction Only_*
Standard fees apply (item listed in main categories only)
*_Store only_*
No fees apply - covered by the store subscription package (item listed in store categories only)
*_Both_*
Normal fees apply (item listed in corresponding main and store categories).
The item watch feature lets you keep a close eye on any auction without having to place a bid on it. This feature means you can be kept up to date on how an auction is doing and prepares you to place a winning last minute bid. You can watch any auction by clicking on the Watch this itemlink on all eiStuff auction pages. The auction watch features notifies you of newly listed auctions which contain keywords you have chosen. For example if you are looking for a Batman Comic Book you could enter in those keywords from within your members area. Each time a new auction is listed containing the term Batman Comic Book you will be notified through eiStuff automated email. You can enter in as many keywords as you like. On a Dutch Auction, the seller has more items of the same product for sale. The bidder will enter a maximum bid he is willing to pay for an item, and the number of items he wants to purchase. The highest bidder(s) will receive the number of items they have bid on, and the remaining bidders will receive the number of items still available. Buyers are able to bid more than once for the same item. Once a sale has been processed, both the seller and the buyer will be able to leave feedback for each other. The feedback rating is from one to five stars, and a feedback comment can also be left. The feedback can be left from the Feedback tab in the Members Area . The feedback can only be left once, and it cannot be edited. eiStuff will reserve its right to delete malicious or untrue feedback. |

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Copyright ©2012 eiStuff Group. All Rights Reserved.
Designated trademarks and brands are the property of their respective owners.
Use of eiStuff.com Web site constitutes acceptance of the Terms
of Service and our Privacy
Policy.
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